Privacy Policy

Last Updated: July 2026

At Eternaluxe, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect

We may collect the following information when you use our website:

Full Name
Email Address
Phone Number
Shipping & Billing Address
Payment Information (processed securely by third-party payment providers)
Order History
Device and Browser Information
IP Address
Cookies and Website Usage Data

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Provide customer support.
Improve our website and services.
Send order updates and shipping notifications.
Respond to your inquiries.
Prevent fraud and unauthorized activity.
Comply with legal obligations.

3. Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and analyze website traffic.

You may disable cookies through your browser settings; however, some website features may not function properly.

4. Payment Security

We do not store your payment card information.

All payments are securely processed through trusted third-party payment gateways using industry-standard encryption.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information only with trusted partners, including:

Shipping providers
Payment processors
Website service providers
Legal authorities when required by law

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.

7. Your Rights

You have the right to:

Access your personal information.
Request corrections to inaccurate data.
Request deletion of your personal information where applicable.
Opt out of promotional communications at any time.

8. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through our Contact Us page or email our support team.